We make it easy to change your travel plans should you need to — or if you simply change your mind!
You can make unlimited free changes to your booking up to 14 days* before your start date, even after paying your Registration Fee to secure your place.
We also have options that will give you a full refund of your Registration Fee^, so you can secure your place well in advance with zero risk.
Here's why you can book with confidence with IVHQ:
Unlimited free changes
Get credit if you need to cancel
Opt for a full refund
Unlimited free changes
Changed your mind or had an unexpected change of plans? No worries! You can make unlimited free changes to your dates, duration, destination, or volunteer project up to 14 days* before your start date.
Get credit if you need to cancel
If you cancel your program at least 14 days* before your start date, you can use any Program Fees you've paid as credit towards a future trip or as a contribution towards an internship with our sister organization Intern Abroad HQ. We can also hold 100% of your Registration Fee payment as a credit.**
Opt for a full refund
Choose our Flexi Registration Fee when you book and you’ll be able to get a full refund^ – ensuring you won’t be out of pocket if you need to cancel.
*Please note: A minimum of 30 days' notice is required for programs in Australia, the Galapagos Islands, and South Africa - Kruger.
**Base and Smart Registration credits can be held for up to 12 months. Flexi Registration credits can be held for up to 24 months.
^Refunds available up to 30 days before your earliest registered start date.
Where do you want to explore next?
”My IVHQ Program Manager was amazing, super informative and replied quickly to my emails and made me feel at ease with the whole process. The local team was super friendly, kind, supportive and went out of their way to make me feel supported during my stay. I am so glad I decided to volunteer in Vietnam with the medical project. It has changed my outlook on many aspects of my life. Be open to everything and you will have an amazing experience. ”
Jessica, Australian, 30
Medical volunteer in Vietnam
